FAQ's

If you can't find what you're looking for here, feel free to send us over a message and we'll get back to you ASAP: hello@littlebluenest.com

 

How much is UK delivery?

Shipping is calculated at checkout but goes like this:

Standard (untracked) delivery - 2-4 business days

FREE on orders over £50
£3.50 - on orders under £50

Tracked 2-4 business days

£1.95 - over 1.5kg 
£2.45 - over 1kg
£3.95 - under 1kg 

Next day tracked delivery - 1 business day

From £5.95 

Dispatched using Royal Mail, Hermes or DPD depending on order.

How much is international shipping?

 
Shipping is calculated by weight at checkout but goes like this:

Europe

Tracked, tracked and signed as per country availability - 5-7 business days aim

£9.95 - up to 250g
£11.95 - up to 1.75kg
£15.95 - up to 2kg
£18.95 - up to 3kg
£24.95 - up to 4kg
£29.95 - up to 5kg

United states and world zone 1

International Tracked & Signed for, 5-7 working days aim

£10.95 - up to 250g
£12.95 - up to 500g
£15.45 - up to 750g
£15.95 - up to 1.75kg
£19.95 - up to 2kg
£34.45 - up to 3kg
£43.45 - up to 4kg
£52.45 - up to 5kg

Australia and rest of world

Signed for, 5-10 working days aim

£10.95 - up to 250g
£13.45 - up to 500g
£15.95 - up to 750g
£19.95 - up to 1.75kg
£29.95 - up to 2kg
£37.45 - up to 3kg
£49.45 - up to 4kg
£59.45 - up to 5kg

Please remember you might have to pay import dutys which may be applicable in your country which we aren’t responsible for. It’s worth checking if these apply before you order.

How long will my order take to send out?

Your order will be dispatched within 24-48 hours (business days). Next day deliveries are dispatched within 24 hours.

How do you take payment?

You can pay using all major credit and debit cards by Visa, MasterCard, American Express.We use Stripe payment gateway a secure and simple system which makes buying by credit or debit card very easy!

You can also pay using Paypal and ApplePay.

International payments

You can also see prices in GBP EUR USD CAD AUD on the website. The currency convertor will give you and approximate idea of price in those currencies and is calculated based on the market exchange rate on that particular day. Bear in mind this changes daily and all orders will be processed in GBP.

If paying from a foreign currency bank account (other than GBP) it’s worth checking with your bank first to see if they apply any additional fees.

What's your returns policy?

We hope you love your products, but we understand there may be times you need to return items. Returns are handled on a case by case basis so please contact us here so we can advise more.

Generally the following applies: We will gladly exchange or refund any purchase made within 14 days after you have received the item(s) excluding the return cost. The products you return must be in perfect condition - not worn, opened, used or washed and in the original packaging.

You will be responsible for the costs incurred in returning the item. We recommend using a recorded service and proof of postage as unfortunately we aren’t responsible for returns lost or damaged in transit.

Products purchased during any sale period are non-returnable but are exchangeable. Products purchased from other retailers including Amazon need to be returned to that retailer.

Can I become a Little Blue Nest Stockist?

We're always on the look out for diverse and interesting little retailers to stock our products. Get in touch to find out more about trade info.

Can we collaborate?

We'd love to hear more, send us a message with what you have in mind.