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Privacy policy

PRIVACY POLICY

This website is managed by LBN Baby Limited  T/A  Little Blue Nest. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.littlebluenest.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, Paypal username , email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

MARKETING MESSAGES

If you have said that we can and you have either ticked to be subscribed to our newsletter, or entered your email address on any of the email capture points across our site, we’ll send you marketing messages by email to keep you up to date with the latest product launches and promotions offers.

If you want to stop marketing messages you can do this by clicking the unsubscribe button at the bottom of every marketing communication from us or just contact us hello@littlebluenest.com and we can do this for you.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;  Screen our orders for potential risk or fraud; 

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

Little Blue Nest does not sell, rent or disclose any personal information including names, addresses, email addresses or other personal information to Third Parties. In order to maintain our website, to manage our database, to distribute e-mails and to provide marketing communications, Little Blue Nest contracts with selected third parties.

As necessary, the personal information you provide to us may be processed by these third parties, solely on Little Blue nest’s behalf but we do not authorise any of these service providers to make any further use of your information. We do not otherwise disclose your information to third parties, unless we are required to do so by law or in connection with a legal claim or proceeding. 

We share your Personal Information with third parties to help us use your Personal Information, as described above.  We use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Site, we’ll hold your information for as long as you have your account, or as long as is needed to be able to provide the services to you,

YOUR RIGHTS

You have a lot of rights relating to your personal information:

 The right to be informed about how your personal information is being used (such as this privacy policy statement)

 The right to access the personal information we hold about you

 The right to request the correction of inaccurate personal information we hold about you.

 The right to request that we delete your data, or stop processing it or collecting it, in some circumstances

 The right to stop direct marketing messages, which you can do as described above

If you want to exercise any of your rights or just have questions, please contact us at hello@littlebluenest.com.

MINORS

The Site is not intended for individuals under the age of 13.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@littlebluenest.com

 

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